Art

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Think of your favorite painted piece of art.

The colors that stand out to you.

The focal point or subject of the painting.

The way the paint rises up in certain areas and seems almost seamless in other areas.

Even how the whole picture might inspire an emotional response.

Then also the canvas the painting is on. The medium. The wood the canvas is on. Even the quality of the canvas itself might. The canvas framing might be especially high quality. The canvas crafter might have been an especially skilled artisan.

Crafting The canvas to size for the artist to paint. Yet still, the canvas is never seen again. The artist receives credit for their painting. The wall or museum displays the painting to for admiration of the guests and visitors.

All the while, the few who might ever see the back of the painting see the wood and canvas used to hold the art. The beautiful artwork supported by quality craftsmanship of the canvas.

And yet still, you must spend time building canvases. The mundane tasks of your job and life needed to support you and yours. These tasks are the canvases we build our lives on. The quality with which we do these tasks will be the quality with which we will paint the tapestry of our lives.

How do you treat the mundane tasks of your life? How are you working to make these tasks more efficient, useful, and quality uses of your time? When do you think of how you can improve the mundane tasks so that you can spend less time doing a better job?

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Customers

Your customers, the people you look in the hairy eyeball and meet their needs. They are your best advocates. These people know the quality of your work. They know your focus and attention to what matters. They know when they see you you will deliver to them exactly what they have come to expect from you.

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These customers know you and trust you. They are glad to see you and glad to have you be their person, worker, and friend.

Right?

Who are your customers (whether internal or external)? Who do you serve well? Who do you not serve well? How can you serve your customers better? What do you need to do to give your customers the best experience possible?

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